The Award is a programme designed to enable individuals to register and pay for the Award either themselves or via their organisation. A learner who registers themselves on the Award is responsible for the information that they provide and for making any necessary payments.
With organisational registration, an individual can create an account which enables them to register individuals and to pay for learning. The individuals registered on the Award via this route have a responsibility to make sure that their personal information is correct and up to date.
This privacy notice applies to the Programme and its associated learning. The Open University (OU) is a UK Higher Education Institution. For more information please see www.open.ac.uk. The Open University is what is known as the "Data Controller" of the personal data that you provide to us.
When you register on the Programme, you supply us with various pieces of information, including: name, the name of your business or institution (and, potentially, the address of this business or institution and your position within that business or institution), email address and job title. We might also collect a second email address for use as a backup contact and we also ask you to supply your date of birth and gender.
Any information that you provide regarding payment is held separately.
We use the information that we hold on our records to process your registration which forms the basis of the contract between you and The Open University in respect of supplying learning to you, to keep in touch with you and to provide services and facilities to you. If you do not supply any of the information requested during the registration process, you will not be able to register for the Programme.
It is important that you keep this information up to date. It is your responsibility to keep your personal information accurate by updating your profile within the Programme's website. You must notify us within a reasonable time if you change your name, the country where you are resident or ordinarily resident, or any of your contact details.
We also use personal data to analyse how successful the learning is to help us continuously improve the Programme. For example, to see whether groups of people with the same characteristics such as age group, gender, location, etc., respond to the learning activities more positively than other groups.
We might, on occasion, share anonymised data with our partners who helped to create this programme of learning so that they can gauge the success and popularity of the scheme. For details of these partners, please refer to the Programme's website - www.exec-ed.open.ac.uk/international-funders. Our partners will not be able to identify individuals from the reports we provide.
All the personal data that we handle is processed by Open University staff using computing facilities in the UK. However, the University might sometimes use computer services that are located within the European Union.
The Open University has a data protection management process in place to oversee the effective and secure handling and use of your personal data. These meet the General Data Protection Regulations (GDPR) that are valid in Europe.
You have access to the information we hold about you at all times through your account. You have the right to ask for your account and all associated data to be deleted at any point.
Only authorised members of the Open University team will have access to your personal information.
We do not share or sell your information to other organisations. As noted above, we may on occasion share anonymised data with our partners who helped create this Programme.
The Open University will keep your personal information in a personally identifiable format (i.e. including your name), for a maximum of four years.
In addition, the University is required under UK tax law to keep details of financial transactions such as payments for a minimum of six years. After this time any information about payments will destroyed.
If you want to see the information that the University holds about you, or if you want any information to be corrected or deleted (or the exercise of any other rights under the data protection legislation), please contact IFA-Enquiries@open.ac.uk.
If you wish to raise a complaint on how we have handled your personal data, you can contact our Data Protection Officer who will investigate the matter. Our Data Protection Officer can be contacted on:
OU Data Protection Officer
APG The Open University
If you are not satisfied with our response, or believe that we are processing your personal data in a way that is not in accordance with the law, you can complain to the UK Information Commissioner's Office (ICO). See www.ico.org.uk.